CVE-2024-57728
SimpleHelp Path Traversal Vulnerability
What the flaw is
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Description as published by CISA. We have not independently reproduced it.
What CISA requires
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
This deadline is binding on US federal civilian agencies under BOD 22-01. It is not a legal deadline for anyone else, but it is a useful urgency signal — CISA sets it by how actively the flaw is being used, not by CVSS.
Public exploit code
We hold no public exploit references for this CVE. That means our dataset has none — it is not evidence that no exploit exists. CISA has confirmed this vulnerability is being exploited in the wild regardless.
Vendor advisories
Primary sources
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Other SimpleHelp entries
See allSource: CISA KEV catalog · last verified July 31, 2026. Rebuilt automatically twice a day.