CVE-2024-57727
SimpleHelp Path Traversal Vulnerability
What the flaw is
SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.
Description as published by CISA. We have not independently reproduced it.
What CISA requires
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
This deadline is binding on US federal civilian agencies under BOD 22-01. It is not a legal deadline for anyone else, but it is a useful urgency signal — CISA sets it by how actively the flaw is being used, not by CVSS.
Public exploit code
We hold no public exploit references for this CVE. That means our dataset has none — it is not evidence that no exploit exists. CISA has confirmed this vulnerability is being exploited in the wild regardless.
Vendor advisories
Primary sources
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Other SimpleHelp entries
See allSource: CISA KEV catalog · last verified July 31, 2026. Rebuilt automatically twice a day.