CVE-2024-28986
SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
What the flaw is
SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.
Description as published by CISA. We have not independently reproduced it.
What CISA requires
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
This deadline is binding on US federal civilian agencies under BOD 22-01. It is not a legal deadline for anyone else, but it is a useful urgency signal — CISA sets it by how actively the flaw is being used, not by CVSS.
Public exploit code
We hold no public exploit references for this CVE. That means our dataset has none — it is not evidence that no exploit exists. CISA has confirmed this vulnerability is being exploited in the wild regardless.
Vendor advisories
Primary sources
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Other SolarWinds entries
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Uncontrolled Resource Consumption
CVE-2025-26399Web Help Desk
Deserialization of Untrusted Data
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Security Control Bypass
CVE-2025-40551Web Help Desk
Deserialization of Untrusted Data
CVE-2024-28987Web Help Desk
Hardcoded Credential
CVE-2024-28995Serv-U
Path Traversal
Source: CISA KEV catalog · last verified July 31, 2026. Rebuilt automatically twice a day.